Privacy Policy
This Privacy Policy explains how YHANK University ("we", "our", or "us") collects, uses, stores, and protects your personal data when you use our Moodle-based e-learning platform (the "Platform"). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
1. Data We Collect
When you use the Platform, we may collect the following types of personal data:
- Identification Data: Full name, email address, student ID, username.
- Contact Information: Email address, phone number (if provided).
- Academic Information: Courses enrolled, grades, assignments, forum activity, quiz results.
- Usage Data: IP address, browser type, login timestamps, pages visited, learning analytics data.
- Uploaded Content: Files, messages, forum posts, and other user-generated content.
2. Purpose of Data Collection
We use your data for the following purposes:
- To manage your account and enable access to the Platform.
- To deliver educational services, including course content, assessments, and feedback.
- To provide technical support and ensure platform security.
- To analyze engagement and performance for academic and platform improvement.
- To comply with legal obligations and academic regulations.
3. Legal Basis for Processing
Our legal bases for processing your personal data include:
- Contractual necessity: To provide and manage the services we agreed upon with you.
- Legal compliance: To fulfill our regulatory and legal obligations.
- Legitimate interest: For system maintenance, fraud prevention, and quality assurance.
- Consent: When required, especially for optional data processing activities.
4. Data Sharing
Your personal data may be shared with:
- Internal academic and administrative staff.
- External service providers strictly for platform operation and maintenance (e.g., hosting, analytics tools).
- Regulatory authorities, if legally required.
We ensure all third parties adhere to strict confidentiality and data protection standards.
5. Data Storage and Retention
Your data is stored securely on servers located in Amazon AWS. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to or restrict processing.
- Withdraw consent (where applicable).
- Request data portability.
To exercise your rights, contact us at: dpo@yhank.com.
7. Cookies and Tracking
The Platform may use cookies to enhance user experience, manage sessions, and track engagement. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated via the Platform and take effect immediately upon posting.
9. Contact
If you have any questions or concerns about this Privacy Policy or the processing of your data, please contact: dpo@yhank.com